The project

NGOs deal with a wide range of challenges on their day-to-day management routine: such as fundraising actions to sustain their activities or human resources management to implement their programmes. Concerning those human resources, volunteers are largely underestimated and when they are appreciated, it is usual to suffer troubles as the current tools needed to coordinate them are different from the ones applied to normal paid staff on the third or private sector. According to this, non profit and volunteering organisations demand not only new accessible VET tools for their teams but also a professionalization of the field that could create
the suitable environments for the personal and professional development of those working on it. 

With the aim of covering this need and the recognition of the skills and competeces required on the volunteering management staff, “Levol-app: learning app for the VET on volunteering management programmes” appears as a solution to overcome the lack of new learning pathways orientated to cover the real profesional needs of non profit organisations and their teams. The project is a 28-month strategic partnership at European level that thanks to the funding of Erasmus+ and its Key Action 2 for the development of VET aims to gather organisations from different countries but working on the development of programmes to train volunteering organisations and managers. Coordinated by Pista Mágica – Associação (Portugal) with the support of Neo Sapiens (Spain), Associazione di Promozione Sociale Futuro Digitale (Italy), Platforma dobrovolnickych centier a organizacii (PDCO) (Slovakia) and the Birmingham voluntary Service Council (BVSC) (United Kingdom), the objective of this initiative is to work together and exchange good practices related to the training of those responsible of the creation and coordination of volunteer management programmes (at local or international level). To achieve this, partner organisations will create an online platform on five languages to support NGOs to improve their volunteer management in order to better engage volunteers as active citizens and improve the competences and professional skills of the volunteer managers.

The materials and training sessions to be created online will deal with topics such as planning a high impact volunteer program, organizing a volunteer program, creating motivation volunteer positions, recruiting the right volunteers, matching volunteers to work, preparing volunteers for success, supersizing volunteers for maximum performance, measuring volunteer program effectiveness, recognition of volunteers, transnational volunteering, etc. All the participants taking part on the project will not only be able to use this tool to create their own volunteering programmes, but will also have the support of personal coaches on each partner country that will help them to implement the knowledge acquired during the project.

During the project implementation, partner organisations will run together different activities in the five countries involved such as:

  • Four coordination meetings on the project partner countries in order to get to know the best practices and local projects related to volunteering management and training.
  • Design, creation, test and publication of different materials and an online learning platform for non profit organisations.
  • Local meetings and focus groups on different parts of each partner country to meet the target group of the project and establish the needs to be covered by the project results.
  • A transnational training course for volunteer management coaches to capacitate them on the use of the project outputs, online platform and materials.
  • Online activities for learners (NGOs’ staff and volunteers) interested on creating or improving the volunteer programmes of their organisations.
  • Multiplier events on each partner country to disseminate the project results and promote the use of its outputs.
  • The design of a quality seal that will reward the best volunteering programmes of those NGOs taking part in the project and using its online platform.

All the results of Levol-app will be openly shared by this project website that will not only inform about it, but also contain all its outputs and provide a permanent access to the online training platform created.

Project calendar:

Project coordinator

        Project partners

This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.